Privacy Policy

1. Introduction

Circuit Haven Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website circuit-haven.com and use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number)
• Company information
• Communication preferences
• IP address and device information
• Website usage data and analytics

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our site
• Cookie and tracking data

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our services
• Responding to your inquiries and providing customer support
• Sending newsletters and marketing communications (with your consent)
• Analyzing website usage and performance
• Complying with legal obligations
• Protecting against fraud and ensuring security

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent: When you subscribe to our newsletter or contact us
• Legitimate Interests: For analytics and improving our services
• Contract Performance: When providing services to you
• Legal Obligation: For compliance with applicable laws

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist with our operations
• Professional advisers (lawyers, accountants)
• Regulatory authorities when required by law
• Third parties in connection with business transfers

All third parties are required to maintain appropriate security measures and use your data only for specified purposes.

6. International Data Transfers

Your data may be transferred to countries outside the UK. When this occurs, we ensure:

• Adequate protection through adequacy decisions
• Standard contractual clauses
• Other appropriate safeguards as required by UK GDPR

7. Data Retention

We retain your personal data only as long as necessary for:

• Providing our services
• Meeting legal and regulatory requirements
• Resolving disputes and enforcing agreements

Newsletter subscribers' data is retained until you unsubscribe. Contact form data is retained for 2 years.

8. Your Rights

Under UK GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Restriction: Limit how we process your data
• Data Portability: Receive your data in a portable format
• Object: Object to certain types of processing
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]

9. Cookies

We use cookies to enhance your experience. You can manage cookie preferences through our cookie banner. For detailed information, see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

11. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk